September 23, 2017

November DAISY winners

 Tim Adams photo by Cherry Odom.

Barbara Holland, RN is a nurse in the NICU; she was nominated by Sarah McClure, the mother of the infant patient.

My son was in the NICU for more than two months. It was a very scary and at times overwhelming but Barbara Holland (aka Barb) was like an angel to us and our son. She took her time to make sure we knew everything that was being done to our little boy – every test, every procedure, everything. She really kept us informed. She would also take the time to answer not only my questions but all of my family’s questions as well. If she didn’t know the answer to a question she always found out the answers and got back in touch with us. When she was working, she would make sure to work with him so he had consistency and a familiar face near him. We never had to worry about missing a test, or just not being informed with Barb taking care of our son. When we were scared, she made sure she was there – even if it meant her being late to lunch or a break. She has touched our hearts and really truly made things easier for us. Without her, we would have been a wreck and she was like the glue helping to hold it all together through such a rough time.

Tim Adams, RN, is a nurse in the Cardiac Progressive Care Unit.  He received three nominations – two from co-workers and one from a patient.

Nomination from Janet Leach, CNA

Tim Adams always goes above and beyond, not only for his patients and their families but for his co-workers as well. He is very compassionate towards his patients and always makes sure they clearly understand him and what he is doing for them. If a co-worker is in need of his help, he is there. He helps whoever needs help. I am a CNA on the floor and he helps me when I need assistance. He is extremely knowledgeable and always goes the extra mile for everyone. Tim Adams deserves this award!

Nomination from Barbara McElroy, RN

 I know that Tim has been nominated before for the DAISY Award but I haven’t been able to figure out why he hasn’t been selected. Those of us who work with Tim must not have writing skills sufficient to convey that Tim is the epitome of a DAISY Nurse. To begin with, whenever you work along side with Tim, he constantly helps you with anything your patient might need if you are not immediately available. “That is not my patient” doesn’t exist in Tim’s vocabulary. He constantly silences beeping IVs, assists patients to the bathroom, gives information to families, and is aware that you might need help. He is a resource for all staff on CVPC and is an excellent preceptor. I overhear him explaining rationale to new employees without being condescending. He is well versed in policy and procedures. If you are questioning what to do for a patient, he makes suggestions.

 Tim is one of the people it is difficult to follow. Not because he doesn’t do his work but because all of the patients like him. When you go in at the first part of the shift and tell the patient you are going to be the nurse for the day, the patients almost always say, “Tim was my nurse yesterday and he was great. I hoped he would be here again today.” You have to work hard to maintain the standard set by Tim for patient care. In the spring, my mother was a patient on CVPC and had Tim as her nurse one day. When I came to visit her, I saw on the white board he was her nurse. Her comment to me was that Tim is great. When I tried to ask her what made him great, she said “I don’t know but he is great.”

 Tim is also creative in developing things to make patient care more efficient and fun. He adapts his cart to be more efficient. He can also fix any and all of the equipment we use on a regular basis. One day another nurse told me that she was on CVPC and she couldn’t get a computer to boot up properly to use. She said as she became more frustrated and behind after many attempts, Tim told her to take his computer. She asked him what he would do and he told her not to worry. One day I had a patient that needed to go for a test off the floor. Tim was precepting that day and offered to take my patient. It was the end of the shift and we finished reporting to the next shift but Tim had not returned with my patient. I went to the Charge Nurse who told me that she was going to Radiology to relieve Tim. When I saw Tim the next day, I told him I would have come down to relieve him so he could have gone home on time. Tim said it wasn’t a big deal – that’s Tim. It is never a big deal to him but it is a big deal to his co-workers and patients which is why I think he deserves recognition through the DAISY Award.

  Nomination from Dorothy Gee

Tim took the time to fully explain everything and was very patient with my being hard of hearing. He was VERY compassionate and seemed genuinely concerned. Also, he seems to thoroughly enjoy his job, and it shows in his excellent patient care, and in his attitude toward his peers. He is the kind of ‘face’ for care that Mission should always put forward. You are lucky to have him. I will be returning in three months for another surgery after my triple bypass heals. I am 84 years old and hope to have him as a nurse again as he helps in so many ways.

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